Human centered design activities
Once the need for developing a system, product or service has been identified, and the decision has been made to use human-centred development, four linked human-centred design activities shall take place during the design of any interactive system.
- understanding and specifying the context of use
- specifying the user requirements
- producing design solutions
- evaluating the design
Documentation to cover the following aspects must be communicated to the business (clients), program management, project management, business analysis, developers or service designers, change or transformation managers or vendors if they are not internal.